TERMS AND CONDITIONS

These terms are not in force until the customer and bedrock removals have sign (both parties must sign before the move takes place)

(1) Items not allowed to be carried (knowingly) are as follows* money *jewellery * pets* or any item that will encourage vermin*gas bottles* flammable liquids*frozen goods*

(2)damage to goods and furniture*we are not liable for damage whatsoever for goods that have not been packed by ourselves(bedrock removals) we will not be liable for any damage to unsteady furniture (flat pack) we also will not be liable for damage to any goods that has been deemed unsuitable to be moved by our staff . Although our staff are trained we will not be liable for any damage to furniture that will not go into the property using our usual methods.   *the customer must also make sure that all appliances have been disconnected (cooker washer ect.  If you require us to do this you must inform us in advance. We can do this but once again we will not be liable for any damage whatsoever. *the customer must be aware that (under the insurance policy) the customer must pay the first £250 excess of any claim. All claims must be put in writing within 7 days of the move (no verbal claims can be made).

(3) although no deposit is required (except long distance) if you cancel the move less than 24 hours before the set date you will be required to pay a cancellation charge of £ 40.00 .   It is up to the householder to make sure that there is ample parking for the vans and in any case of any parking fines the householder will be liable. If the access to any property is more than 25 meters from the vans you must let us know also let us know if any property is more than 1 upper floor. (4) Charges the customer must be made aware that we are not liable for any hold ups (unless our own) (waiting for keys ect).we will charge our normal hourly rate for hold ups (as the vans are unable to do any more work).